Shipping policy

Shipping Information

1. Processing Time:

• Orders are typically processed within [1-3 business days]. Please allow additional time for custom or made-to-order items.

2. Shipping Methods:

• We offer various shipping options, including standard and expedited services. The shipping method will be selected based on the size and weight of the furniture and your location.

3. Shipping Costs:

• Shipping costs are calculated based on the size and weight of the items and the delivery address. You will be able to view the shipping cost before finalizing your order.

4. Delivery Time & Date:

• Delivery times vary depending on the shipping method and your location. Estimated delivery times are provided at checkout, but actual delivery within 7 -14 days.

5. Shipping Areas:

• We currently providing shipping only for India. For international shipments, additional fees and customs duties may apply, which are the responsibility of the customer.

6. Order Tracking:

• Once your order is shipped, you will receive a tracking number via email. You can use this number to track your shipment online.

7. Delivery Issues:

• If you encounter any issues with your delivery, such as delays or damage, please contact our customer service team at [customer service email/phone number] as soon as possible.

8. Damages and Returns:

• Please inspect your furniture upon delivery. If you find any damage, please report it to us within [7 days] of receiving your order. We will assist with returns or replacements as needed.

9. White Glove Delivery Service:

• For an additional fee, we offer White Glove Delivery Service, which includes delivery, assembly, and removal of packaging. This service is available for select items and locations.

10. Customer Responsibilities:

• Ensure that the delivery address is accurate and accessible. If our delivery team is unable to access your location or if additional delivery attempts are required due to address issues, additional charges may apply.

11. Address Changes:

• If you need to change the delivery address after placing an order, please contact us immediately. Address changes may not be possible once the order has been processed.

Contact Us

If you have any questions about our shipping policy or need further assistance, please contact us at suvashsika@gmail.com.