Click on the LOGIN / REGISTER' on the top right-hand side of every page on Suvashsikafurniture. This will open a window where you need to fill in your mobile number or Email ID. Enter the OTP on the next page and fill in the details to complete your registration. Alternatively, you can also use Google or Facebook to sign up

Sometimes, our newsletter may go in the junk or spam box of your email. If you find the newsletters from Pepperfry in junk/spam box, please mark them as 'not spam' and add the sender to your contact. If you are using Gmail, our emails may also be under the Promotions or Updates tab. In such a case, just drag the email to the Primary tab.

If you no longer wish to receive our offers and exclusive deals, you can easily unsubscribe as follows -

• Open the email (Newsletter/Promotional offers)
• You'll find an Unsubscribe link at the bottom. Click it

That's it! You will not receive any newsletter thereafter

Your personal information is absolutely safe with us.

We keep your information encrypted on our servers and never share it with any third party. Your personal information is only used to contact you regarding your order, to deliver your products and to send communication that you may have opted to receive.

To learn more, you may access the Suvashsikafurniture Privacy Policy here

If you have any questions about a product, please feel free to reach out to our experts at 0452-2534650. Alternatively, you can also engage in a conversation with the chatbot located at the bottom left corner of the page.

The process of placing an order on Suvashsika furniture is very easy. Just follow the following steps:

1. Once you have selected the item that you wish to purchase, click on "Buy Now".
2. You will reach "Order Summary Page" where you can review your order. Here, you can also add an available coupon in the "Have a Coupon" box. Once you are ready, click on "Proceed" to add your address button.
3. If you are a registered user, you may now login using your mobile number or email address followed by the OTP.
4. Once logged-in, you can confirm the "Shipping Address" and then click on "Proceed to pay".
5. You can choose from range of payment methods and click on "Proceed to Pay Securely".
6. Once the order is confirmed, you will receive a confirmation email and the Order Number.

Sometimes due to technical issues at the payment gateway or at the banks end, your online payment does not reach us immediately. In such a case, your order status shows Pending Verification. If the amount has been debited from your account, you may need to wait for up to 45 minutes for the payment to be confirmed to us by your bank.

If the payment has not been debited from your account, please chat with us to cancel your pending order and complete the purchase of your chosen item by trying the online payment option once again or through an alternate payment option.

If a coupon was used in a Pending Verification order, then the coupon can only be re-used for another order if the pending order has been canceled.

For confidentiality and legal reasons, the shipping or billing address cannot be changed once an order has been placed.

suvashsikafurniture shipping arrangements to your doorstep have been designed to ensure a zero-damage, hassle-free experience, Please contact us immediately, in case:

- Your item is defective
- Your item has any scratches/breakage or is in damaged condition that unfortunately might have occurred in the course of transit warranting your item to be fixed. All such claims must be made during the delivery or assembly of the product.

Your request for a repair or refund will be processed as soon as we receive the photographs of the item to ascertain the extent of the damage/defect.

We request you retain all packing materials unless instructed otherwise by our team. Refunds will be processed only after we have collected the product(s). Please allow up to 3 days for reverse pick up and subsequently to process the refund.